100% Customer Satisfaction
We’re 100% committed to making sure you’re 100% satisfied. That’s why it’s part of our culture to make sure you’re in the most friendly, comfortable, and honest environment possible. And it’s also why our warranty not only covers all our services, but will be honored at all our locations, too. At Thomas Tire & Automotive, our business is people. You’ll know it as soon as you walk through the door. We go above and beyond to provide our customers with unbeatable experiences. We’re pleased to offer: • Better-than-dealership factory-scheduled maintenance • 7 convenient locations in The Piedmont Triad • The ability to work on all domestic and foreign makes and models • Friendly, knowledgeable ASE-Certified technicians with more than 310 ASE certifications among them • Neighborhood service with a nationwide warranty • Thousands of tires in stock from leading brands • Extended hours • FREE coffee and popcorn • FREE Wi-Fi • Towing and road-side emergency • Car-side check in*
Thomas Tire & Automotive is a family owned and operated, full-service repair shop that’s been in business since 1981. We continually invest in the best equipment and the best training for our employees. We provide the highest level of customer service, some of the lowest rates in the area, and same-day service without an appointment. And we believe in maintaining all our locations as well as having the cleanest, most comfortable stores.
Highly professional auto professionals.
Our technicians have more than 310 ASE certifications and average over 20 years of experience working on all makes and models. They attend workshops and classes to stay on top of the latest vehicle innovations and repair technologies. Additionally, our service managers all started their careers as technicians, and have had at least 15 years on the job. At Thomas Tire & Automotive, we know that the people who work for us are the driving force behind what works for us. We never stop learning.
• To stay on top of the latest trends in auto repair, over the last year, our employees participated in classroom training sessions that totaled more than 3,800 hours. • More than three-quarters of our staff have attended the necessary classes to be certified as “Tire Experts.” • All of our sales associates have completed Goodyear Performance Tire Specialist classes. • Our technicians have over 310 individual ASE certifications to their credit. • All our general service technicians have completed the Tire Industry Association (TIA) 200 Level Automotive Tire Service training for passenger car and light truck tire and wheel assemblies.